Goddard Veterinary Group - West Ham

1 Church Street
West Ham Lane
West Ham
E15 3HU

General

  • Accredited under the Royal College of Veterinary Surgeons Practice Standards Scheme
  • Complete healthcare for pets including vaccination, neutering, parasite control, dietary advice and weight management
  • Comprehensive surgical facilities and fully equipped operating theatre including radiology
  • Renowned referral services offered within the group for more complex cases
  • Free pre vaccination consultations and health checks for registered pets at six and nine months of age
  • Complimentary nurse consultations offered for advice and general pet care
  • 24 hour care is provided 365 days a year by Wanstead Veterinary Hospital

Clinic reviews

1.6 Stars - 20-09-2016 - bari

we normal take our cat ( rio ) to this vet. we were very happy with service and everything was going well. but unforunatly this time it was extremely horrible. we wanted to dewarm of cat and every single time the vet named Mark Ricciardo was giving the tablet in his mount and the liquid one does not work on him. so i asked my family to take him again for dewarming and this new vet refused to put the pill in his mouth because he didnt want to and started accusing our cat aggresive. eventhough we spend about £100. i called to speak to vet and we wasted so much time taking off work and spending so much money and then at the end the vet saying he doesnt want to give him pills because of our cat is aggresive. i am really upset because of this and i will ask my friends and everyone not to go there again, it is not what it used to be!!! really disappointed wasted time and money and blaming my cat gor aggresivness just because he didnt want to eventhough he was always getting dewarmed by the same vet by putting the pills in his mouth. now i have to take him to another vet. very bad and very upset

Vet Response

I was very sorry to read about your disappointment. I am sure you are aware that Rio is a challenge to even the most experienced of staff. Thank you for your praise for our resident vet and it might help if you would care to ensure that he is on duty the next time a tablet is due. Even Mark is wary though and you should be assured that the spot-on drug applied to the neck really does work. Please bear in mind other factors such as the nature of the journey to the surgery and which other animals are in the reception area whilst waiting. Please also consider having Rio neutered as it will stop him fighting and fathering unwanted kittens. Jeremy Robinson, General Manager
30-09-2016

5 Stars - 02-08-2016 - Lesley

Having taken my cat there is was greeted by warm friendly staff. The vet was clear in what she had to say and I felt very confident in her treatment of my pet.i would recommend them to friends and family.

5 Stars - 13-07-2016 - David Richards

I would just like to say a huge thank you to the team at West Ham for all the care they have taken of my rabbits over the years. Mark is the God in goddards, Emma is an angel sent from heaven and the nurse with the red hair(Charlotte) is waaaay cool!

5 Stars - 17-06-2016 - Linda Loades

Mark and the team at church street are very professional caring and supportive. Not only to your pets but to you. Thank you so much for taking care of Jasper for many years and also Teddy. Sadly Jasper had to be released from his pain this week. I want to thank all of you for the kindness and support you have shown and given to us. Also the love and respect and dignity you gave Jasper at the end. I would not go to anyone else. I have such trust in you all. Today my other dog Teddy has had a terrible diagnosis but I know Mark and the team will do all they can to help make Teddy comfortable. Thank you so much Linda Loades & Family x

4.8 Stars - 30-03-2016 - Mark

Excellent service overall. Claire and the staff that saw our cats were particularly friendly, informative, and accommodating. Thank you

4.8 Stars - 19-02-2016 - Tiho&Steph.

Dr Mark especially is absolutely brilliant both as a vet and a person. Nursing staff truly friendly and sweet. We could not praise him and his staff enough.

5 Stars - 05-11-2015 - Lorraine

I would totally recommend this practice for their fantastic care both to their patients and owners. A truly wonderful service they are a credit to their profession

5 Stars - 23-09-2015 - Ros

The team at goddard west ham have shown genuine care for all my animals and always help me with complex problems even when they are busy. They have expertise in more specialist animals like rabbits & hedgehogs which many vets will admit they do not. They are so friendly and always smiling and professional. I feel comfortable enough to ask all my questions and they always keep me informed. Most importantly they are so kind and gentle with them and do their best to make them feel safe and comfortable. I'd never go anywhere else.

4.8 Stars - 10-09-2015 - bob talbot

i would whole-heartedly recommend this veterinary practice to anyone. Mark Ricciardo is a superb surgeon, approachable, informed and open -minded. Our small cat was involved in a serious car accident involving several broken bones, the care here is superlative and we are so grateful. they even negotiated a price as we are on sick and pension benefits. FANTASTIC!

4.8 Stars - 28-04-2015 - jamiecarter2014

The whole team here are so helpful and caring, they've been really great with my two rabbits with surgeries and general care. Would definitely recommend to anyone in the area.

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