Heathside Veterinary Surgery178 Locks RoadLocks Heath
- 24 Hour emergency cover
- Onsite hospitalisation facilities
- Modern operating theatre
- Modern anaesthetic facilities
- Diagnostic Suite including digital Xray
- Free Nurse healthcare consultations
Special OffersPlease click here view our special offers
Heathside Healthy Pet Club
|Monday||8:30 am||7:00 pm|
|Tuesday||8:30 am||7:00 pm|
|Wednesday||8:30 am||7:00 pm|
|Thursday||8:30 am||7:00 pm|
|Friday||8:30 am||7:00 pm|
|Saturday||8:30 am||4:00 pm|
|Sunday||10:00 am||1:00 pm|
5 Stars - 01-12-2016 - Hollie B
As our first ever visit to Heathside, I must tell you how absolutely thrilled I was at the experience! We were greeted by a really friendly front of house team, who knew my dog’s name and they greeted her too; my old vets, despite the number of visits over the years, never knew who Lady was! They came over to us and said hello to Lady and put her at ease in the waiting room. David then came out to the waiting room to welcome us, and in we went. Straight away David could see that Lady was a bit nervous and timid, so before I knew it, he was down on the floor with her stroking her and making her feel more comfortable. Then he stayed on the floor to listen to her heart, before she settled down and then moved her up to the table. I have never had that before! I was so shocked and taken aback at how he just didn’t even think, his main priority was making sure my dog was comfortable and at ease, it was just amazing. David then carried out an ultrasound on Lady’s heart, and called Meg in to help. Again, another team member who was amazing. Meg held Lady and stroked her and spoke to her, keeping her calm throughout the whole procedure. It was just lovely. Once the ultrasound was over, David went through everything with me and was very thorough and detailed, whilst still explaining things in an easy to understand way. He really put my mind at ease, and I physically had a sigh of relief. He then reassured me that he would have a listen to her heart murmur each year, doing another ultrasound if needed. I really felt like he cared and that my girl was in the best hands and he was going to keep an eye on her for me. Finally, on leaving, another member of the front of house team held Lady whilst I ran to the loo (pregnancy does that to you!) and I came back and Lady was happy. In the waiting room and in the consultation room, Lady seemed relaxed and was wagging her tail, which she has never done at a vets before! Overall, I left feeling that I had just had the most personal, caring, friendly and thorough visit to a vets surgery I had ever had. I really feel like Lady is in the best hands, and despite a long journey to get to you, I have now become a Client and won’t hesitate to bring Lady back. I will be recommending you to everyone! Thank you so much to the whole Heathside team, such an amazing surgery and such an amazing team.
5 Stars - 15-11-2016 - Bunty
We cannot fault this practice in any way. A special mention for Jenny & Alina. Also all the nurses. Your kindness towards Bunty was very much appreciated. Just sad after finding you we are moving away. I would highly recommend. Thank you.
5 Stars - 15-10-2016 - Mrs hills
I have been using Heathside services since they opened . I have needed specialist treatment for two dogs over those years as well as advice for all my animals on weight , gum disease and advice to enable me to keep my animals healthy and happy . I have nothing but praise for Jeremy and his staff as well as the other vets at the surgery . The nurses and receptionist are welcoming and friendly and I have faith in all the staff to do the best for me ans my pets .
5 Stars - 24-09-2016 - pat carpenter
When I first registered with Heathside it rapidly became very popular. The staff are efficient and friendly but most of all its the compassion from all members-staff that welcome you at the desk, vets who answer questions in words of two syllables but are supportive in the sadness we suffer. Thank you
5 Stars - 22-09-2016 - Nutmeg
For the last 4 years we have found Heathside Vets to be friendly, caring, compassionate and professional, All the staff have a genuine interest in the well being of your pet which allows you to entrust the care of your pet to them without any hesitation.
5 Stars - 22-09-2016 - Scott Munro
Always greeted with a smile , understanding to all your needs, wonderful vets, 100% A rate service.
5 Stars - 21-09-2016 - Jayne Jain
A big thank you for treating our cat Mia, who was allowed to come home after staying at Heathside for 5 days . Jenny was very professional and kind. Although she is still receiving treatment I wanted to say a big "Thank You", we have our much loved cat home and well.
5 Stars - 19-09-2016 - sarah griffiths
A very compassionate and understanding vets. Your per is always number 1 and they explain everything very well. Would highly recommend to all.
4.8 Stars - 19-09-2016 - kaye
4.8 Stars - 15-09-2016 - sally
Been here 2 years now and very pleased with the advice and treatment we have received for our dog Bella, all vets are expensive but at least we are getting value for our money and more importantly are happy for our dog to come here.