General

Our branches provide a dedicated local service to clients, offering a comprehensive, quality service at affordable prices. Our branches can also provide access to 24 hour services via our linked Richmond 24hr Continuous Care and Emergency Centre.

As a part of the Medivet family, your pet will have the benefit of the skills and experience of over 200 vets throughout the company. Our staff aim to provide a welcoming and professional environment for both pet and client.

We offer both diagnostic and surgical care as well as a wealth of additional benefits to keep your pet happy and healthy.

Opening times

Day Opens Closes
Monday 8:30 am 7:00 pm
Tuesday 8:30 am 7:00 pm
Wednesday 8:30 am 7:00 pm
Thursday 8:30 am 7:00 pm
Friday 8:30 am 7:00 pm
Saturday 5:00 pm 7:00 pm
Sunday Closed Closed

Clinic reviews

5 Stars - 14-10-2016 - Natashab

Tahir has been great with both my dogs and now with my cat too. Really helpful and friendly, he gives good advice and no question is too silly. He is reassuring and knows what he is doing. He is great with the animals. I choose to take my pets here every time, would definitely recommend him to everyone. All of the staff are friendly and polite. Free dog treats too :) very clean place.

4.6 Stars - 06-07-2015 - Bill

My beagle was stung in mouth by wasp and went into shock. My own vet went to voicemail. I immediately contacted medivet and they told me to bring her down straight away. They treated her and looked after her overnight at Richmond. I contacted them the next morning and were able to inform me exactly how she was. It took my previous vet 2 hours to respond to my voicemail. I am now with medivet. I may not have my dog with me now if it wasn't for them.

5 Stars - 27-08-2014 - Mano

I had got free spray for my cat because they where with rspca charity, so they took my details and sprayed her but the box i took her in was broken when it came back to me but they replaced it with good carrier for my pet, and they gave me 4 weeks free insurance with pet plan. Great people.

5 Stars - 10-04-2014 - Mr & Mrs Chance

We have been using the Hayes Medivet service for over 13 years since we had two rescue cats Stan and Ollie. We have had nothing but the best care and attention from Tahir and his staff for our cats for both minor and major health issues that have arisen over the years. We have no hesitation in recommending then to anyone who wants the best care for their pets.

5 Stars - 12-03-2014 - holly and gingernut

The Hayes team have looked after all of our cats over many years. They are always friendly and welcoming, they treat us and our pets with respect , give good advice , and prompt treatment.

4.8 Stars - 05-12-2013 - TreaclesMum

Tahir is probably the nicest vet I've every met! He's looked after my last dog, and myself and the family when we lost her to Kidney Failure, and is a firm favorite with my current dog. Friendly and approachable he is brilliant with animals and people alike. The practice as a whole are very approachable, the nurses are warm and freindly and are happy to provide advice over the phone, I can be a little bit of a worry-wort and they are very reassuring and patient with me whenever I've phoned up for advice! I always feel that these are people who are genuinely happy to help and always have the best interests of the animal foremostin mind.

4.8 Stars - 13-11-2013 - .

Medivet always provide a professional and friendly service to me and my animal

5 Stars - 03-10-2013 - I.IS.KAZ

We took Monty to Tahir and their team when he had been run over, they really helped me to cope with the situation with their calm, caring and beautiful manners, I was happy that they answered any questions that we asked and had time for us, I felt that we were treated more than just a customer, myself, my husband and father-in-law have only good to say about these lovely people, professional, dedicated, understanding and so polite, I enjoyed meeting them so much that we would happily pop round for a cup of tea just to say hello, thank you sincerely all of you....Monty is doing just fantastic without his tail and his fixed pelvis, he is bouncing around with our new rabbits, I will bring in a video of them for you to see:)

5 Stars - 11-07-2013 - kaz

5 Stars - 26-03-2013 - Lorraine

All the staff at Medivet Hayes are very friendly, caring and professional. My cat Riley has been going to Medivet Hayes for about 12 years and my cat has a real attitude problem with vets (he doesn\'t like them basically and always ends up attacking them) but Tahir knows how to handle Riley in a calm and professional manner and sorts Rileys problems out without adding to Rileys stress levels to much. Also, when you take your pet to Medivet Hayes, you dont feel like your just a customer on a conveyer belt being rushed out the door to make way for the next customer, as Tahir takes time to talk to you about you and your pet.

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