Penmellyn Vets - Best of Care: Modern Medicine, Traditional Values
Dedicated to the care and welfare of all companion animals, horses and farm animals.
Our flagship RCVS accredited central Hospital is equipped to the highest standards and staffed with exceptional professionals in all fields. Our staff are on-site 24 hours a day, 365 days a year and is equipped as a local clinic, referral centre and emergency clinic.
We have 5 practices based in Padstow/St Merryn, Newquay, St Austell, Pool and Bodmin. All branches are supported by our hospital.
Penmellyn Vets offer preventative health care plans helping you protect your pets throughout their life. Please see our website for details.
4.4 Stars - 28-08-2016 - Lesley
5 Stars - 27-08-2016 - Anne Ruston
We have consulted Penmellyn vets many times since adopting Lily in January and have always found everyone friendly and helpful. I make special mention of Sue on Reception who is always so friendly. Lily adores her!! All the vets are very professional and always put us and Lily at ease in what can be a stressful experience. Top marks to a great team.
4.8 Stars - 26-08-2016 - danielle
Excellent help and advice and charlie is feeling great
4.8 Stars - 26-08-2016 - vicky mills
4.4 Stars - 26-08-2016 - Patricia Drew
I cannot speak too highly of this practice and my comments relate to the surgeries at both St Columb and Newquay. Although there can sometimes be a delay in seeing the vet at the precise time of the appointment this tends to be a reflection of the patience and high quality of care once the consultation begins and I have never felt pressurised to leave before all my many questions have been answered. The various treatments available for any particular condition are always fully explained and discussed with no suggestion of immediately taking the most expensive and possibly invasive option. If there has ever been a suggestion that my dog's condition is a real cause for concern (until happily the tests proved otherwise !) both nurses and vets have been kindness itself, especially to me as well as my pet which is so very important to all owners at such difficult times. Lucy Cogdell in particular as well as the reception staff are especially patient and helpful in meeting my rather complicated request of paying for my dog's three ongoing conditions on the basis of my insurance excess (20% of such bills rather than what would otherwise be a considerable monthly outlay). On one occasion Claire Anstey spent a good few minutes explaining the details of a particularly complicated invoice to me which was much appreciated ! My reason for not giving five stars for cleanliness is that I have noticed on more than one occasion some spots of what looks like blood on the floor in reception area at the St Columb practice. I am particularly alert to this perhaps because my dog is in the habit of licking and eating anything on the ground (to the point of wearing a little muzzle when we go out). Another concern might be the fact that I get the impression that there seems to have been quite a turnover of new vets since Anders left, but I may be wrong about this as I tend to see just James Christie on a regular basis. That said it is always good to see young blood coming into a well established practice.