Redditch Veterinary SurgeryCompanion Care Vet Surgery
Inside Pets at Home
Trafford Retail Park
- Highly experienced vet professionals
- Owner-managed surgeries so that you get to know your team
- Modern equipment and extensive facilities
- Full range of treatments from health checks to emergency operations
- Complete convenience - open 7 days a week, plus extended hours!
- Inside Pets at Home: a one-stop shop, with parking too!
- Value for money
5 Stars - 11-02-2016 - Mpitt
My dog was hit by a car and the vet Sonia checked everywhere on her and went above and beyond in my opinion. Very pleased and my girl was well looked after
5 Stars - 24-03-2015 - Mrs Wallace
We have been taking our animals to Sonia for some years now. She has always tried her very best (much like the Italian rugby team really) for them and we have always felt lucky to have her as our vet. The staff at Companion Care are professional yet friendly and personable. I would recommend them to anyone for first class care and attention for your pets (but not the Italian rugby team).
5 Stars - 15-03-2015 - Liz
We changed to this Vets just over 1 year ago after being with a vet for over 25 years. We love the fact the surgery is open 7 days a week. The staff are outstanding and Sonia is so caring and to the point which is just what I need for my dogs. The other day I took my dog in for a check up I had been worried about a lump. Rather than "You will have to book him in we will have a needle biopsy, this will be sent off to a lab ... " and it costing a fortune. My dog was taken for a needle biopsy there and then and within 5 minutes I had been told it was nothing to worry about. FANTASTIC ! This is an excellent service with an excellent team !
5 Stars - 03-03-2015 - Benjamins input
Hello everyone, you may remember me. I'm known as Benjamin 161/2 years young and I last reported when me and Nelli had our teeth cleaned last year. Well.....a month ago today, 2nd Feb 2015 we had to say a very tearful last goodnight to our beloved Nelli she was almost 17......goodness she could be a pain in the neck....but we don't half miss her. My mom says that everyone in the surgery was wonderful,the lovely Sarah on reception was sad with us. Sonia......mom says " they threw away the mould when they made that girl" what a Vet,kind, caring, sensitive, loving and we must've forget the nurses....gentle & kind, all this and total professionalism too. What more can one ask. That's about it for now folks.......FABULOUS VETS & BEST THERE IS xxx Thank you for taking such good care of Nelli. Sure I'll be back with another report Much love Benjamin Horton 161/6 (Ch.Taura Blyth Spirit of Magrathea.......I'm very posh ,don't you know. Lhasa Apso xxxxxxxx
5 Stars - 28-01-2015 - Sarah
Recently visited this practice as recommended to by a friend. Saw a lovely vet Laura and her nurse Charlotte. The were both genuinely caring for our dog and also showed a great deal of passion during our visit. I would definitely be re visiting to see them again and would recommend to a friend. Thank you for your wonderful service.
5 Stars - 26-10-2014 - Dawn
I had a very poorly cat called fizz, who needed alot of care after his dental surgery, sadly i had no other option but have him put to sleep due to another underlying illness. I'm a single mom with an extremely tight budget, so of course finding extra funds for vet bills was extra stress for me on top of my best mate being extremely poorly. The understanding and compassion shown by sonia and her team towards my situation was amazing i was'nt made to feel awkward in anyway,the care and kindness given to fizz was nothing but the best and the aftercare too i did'nt feel that was the end of it and could'nt go back for support or advice once fizz was put to sleep.I will never be able to thank you all enough the kindness show will stay with me always. Today i got myself a new little cat called herbie and i shall be bringing him to companion care redditch this week to meet sonia and the team. Will be seeing you again soon guy's :)
5 Stars - 12-09-2014 - Alison
The teams genuine affection for animals is very apparent and much appreciated. I've always received a great service.
5 Stars - 03-09-2014 - BEN
On Monday my mate Nelli and I spent the day with Sonia and the team at Redditch having our teeth cleaned,we were taken care of really well ( Nelli gizelled all day...'cos she does that!) but no one told her off and they told our Mom we had been very good (I was).We have been back tonight for a check up, we saw one of the nurses and she was so nice to us..we're going back next week for another check, just to make sure we are ok. We are both getting on a bit now (we are 16)Dad and Mom were worried that there may be problems but Sonia spent time reassuring them that she would take good care of us, she did that ,going the extra mile to make sure we were well and recovered fine. Me, Nelli and our humans would like to say a big 'thankyou' to Sonia and the team at Redditch for taking such good care of us. BEWARE......we will be back xx
2.4 Stars - 06-07-2014 - steve ash
Took our cat who needed medical attention, as our own surgery was now closed for the weekend. Treatment was given, which was fine, but the practice insisted that the consultation fee would be doubled from £22.50 to £45, as I was not registered with them. I explained that my mother was a registered customer, and had been for many years, spending hundreds, if not thousands of pounds during this time, and could we use her account, but they still insisted that the fee would be double. The treatment and consultation time was no different, as if I had been a registered customer, and therefore find it difficult to understand their pricing policy. I wonder, is it the animals welfare at heart here, or a quick way to make a buck or two? If I had not been in a position to afford this unjustified increase, would they have turned us away leaving our cat still in need of medical treatment? I will be contacting head office with my disappointment , and if for any reason you should decide not to publish or post this review, then I may speak to our local newspaper, as customers should have the choice of positive and negative feedback.
Vet ResponseThank you for taking the time to give us a review. We are sorry if our pricing structure was not fully explained to you. We strive to give excellent customer care and service both to our registered clients and to anyone who feel they need us in an emergency. Our surcharge for non registered clients at the weekend or during a bank holiday is £15.00. This is on top of our normal consultation fee of £25.00, and treatment would be charged extra. All veterinary surgeries are required to provide an out of hours service, so, although Mr Ash's regular vet was closed, there should have been an emergency service available to him for his cat. We did try today to contact the Veterinary Surgery where Mr Ash informed us he was registered for previous history for his cat, but that surgery did not have any registration for them. If Mr Ash could contact the surgery, Sonia Moretto, the Joint Venture Partner, would be happy to discuss his concerns in detail.
5 Stars - 02-05-2014 - Ekelly
Wonderful vets, very caring Ours dog Rosie had not been well for a long time and after many visits to other vets, a friend recommended Sonia at companion care Redditch, Sonia was fantastic Very thorough, went through many treatment options with us and explained everything, Rosie is now a fit and Very well dog,all thanks to Sonia at companion care.