Runnymede Hill Veterinary Hospital & Chobham Road Veterinary SurgeryTite Hill
At Runnymede, we're privately owned, and 100% committed to the health and wellbeing of your pet. That's why thousands of pet owners just like you have trusted Runnymede Hill Vet Hospital for more than 25 years. We have deep roots in the local community and are proud to have provided continous 24/7 care since first opening our doors in the 1970s.
How is your pet guaranteed exceptional care? We simply care about pets and were one of the first ever veterinary practices to be granted hospital status by the Royal College of Veterinary Surgeons; a status that we are incredibly proud of and which reflects our excellent standards of care.
5 Stars - 22-08-2016 - Phil(human) & Alfie(boxer dog)
My Boxer dog boy Alfie has not been himself lately and the other night he was in a lot of distress. I rang up at 5am and spoke to a wonderful lady(Nicola I think) who asked some questions and reassured me. I was so impressed how chirpy she was at that time of day! I got Alf down there that morning and saw David, he was very thorough and we discussed what to do next.To cut a long story short Alf was admitted as an in patient and was diagnosed that day, all possible angles were covered and Alf is now home, recovering well and not in pain. I cant leave this review without mentioning the ladies at the reception, they arent just there to answer the phone and dispense medication, they take a genuine interest in peoples animals and are knowledgable in procedures. In all I felt everyone involved work as a great team and I cant thank them enough.
5 Stars - 20-08-2016 - hayley carr
About two months ago our hearts were broken when our gorgeous girl sophie became very poorly.results came back with liver disease...after 9 long days spent at the vets we took sophie home expecting to spend our last days together and say a sad goodbye to sophie but to our amazement she has become our little miricle shes gained all the weight back that she lost and is thriving. I cnt thank All the vets and nurses enough youve all been amazing sophie was wel looked after and you were all so supportive. Altho without a biopsy we may never know what caused sophies illness we do know that without all the help and care she wouldnt be here with us today so I would absolutely recommend your vets.thankyou from myself my children and sophie...and Ronnie her brother is very happy to have her home and well
5 Stars - 20-08-2016 - Diana
4.6 Stars - 21-07-2016 - George (and Jenny!)
After my cat George became unwell on Friday 15th July 2016, I was impressed with how my call was dealt with and the advice provided to me by both the reception and nursing staff. We were able to see a vet, Alison, within the hour. Unfortunately, unbeknownst to us, George was crashing renally, and had deteriorated by Sunday 17th morning. I rang the out of hours team, and again, was impressed at the patience and empathy provided over the phone by the nurse. An appointment was arranged for 10am, when Alison admitted him for tests and IV fluid therapy. I had rehomed George at the beginning of the year, and hadn't taken out insurance, as it had been identified that he had Hypertrophic Cardiomyopathy, and I was awaiting the result from his forthcoming ultrasound on Thursday 28th July before arranging insurance. Throughout George's stay, Alison has been mindful of the cost implications for me, whilst not risking George's health. While he was admitted, his ultrasound was moved forward to prevent distressing him in a week's time. At this point he was well on the mend, and hissed throughout the exam! I also was able to ring up periodically for updates during his stay, which the nurses provided with professionalism and humour! I lost a cat at the beginning of 2016 to end stage renal failure, so understandably George's diagnosis has been a bit stressful for me, especially during the first 24 hours of his admission. However, I have been content that George has been looked after by people who genuinely care about animals. At the end of the day, they're family members! I've felt that his health and comfort have been paramount. I had considered moving George to a vet's nearer to where I live. However, because of the 24 hour care available, and the support that both George and I have received, we will endure the longer journey to maintain consistency and continuity of care. We're still only one day post discharge, and George is proving fussy when it comes to his new renal diet. Hopefully, he will have a few good years to get used to it, due to the aggressive IV treatment that he has received, in the hope to maintain his condition at a therapeutic level. I think he's become a bit lazy when it comes to drinking water now! And he's been spoiled with air conditioning ;)
5 Stars - 09-06-2016 - Carly
Would highly recommend this practice. Exceptional vets and nurses and very welcoming reception staff.