The Hart Veterinary Centre - Bicester SurgeryBrowning Drive
At Hart Vets we care for your pets and appreciate how important they are. Our friendly and helpful team aim to make you and your pet feel relaxed and comfortable whilst we provide you with the highest quality veterinary care.
We are open 7 days a week and provide our own on-site 24/7 emergency service. We have dedicated night nurses who care for sick pets overnight.
Our Bicester practice is one of only about 150 practices in the UK to be accredited as a Small Animal Hospital - the highest standard that can be awarded by the Royal College of Veterinary Surgeons.
Why not take a look at our website, give us a call on 01869 323223, or even better pop in and see us.
5 Stars - 31-10-2016 - Judith
From the minute someone answers the phone to the minute I walk out of the surgery, I am met with unfailingly courteous and friendly staff. The veterinary centre has professionals on hand 24 hours a day, seven days a week who provide an excellent service, from giving reassurance over the phone about minor concerns to treating my dog as an in-patient overnight for more serious issues. I am sure that I am like most pet owners in being concerned about the health and well-being of my dog, but at Hart's I am always confident that he is in good hands.
5 Stars - 16-09-2016 - Bouffe
We have been taking our rabbits for care to Hart Vets for more than 10 years now. So many vets sadly do not know nearly enough about the UK's third most popular pet, and most owners do not seem to realise just how complex rabbits' health needs can be. So after some heartbreaking and plain awful experiences with 'dog-and-cat' vets we finally found Hart Vets, who are genuinely interested in ANY animal. Hart Vets invest in continuous professional development for their staff to keep their knowledge and skills up to date. More than once have they found a new treatment or solution to a problem that looked bad, and that has to be down to their professional curiosity and dedication. This is a compassionate practice which will never give up on an animal while there is even a slim chance for it to have a good quality of life. We have experienced that tenacity first-hand and our rabbits are growing very old very happily as a result.
5 Stars - 09-09-2016 - Lilla
Having been unsatisfied with another vets, I now use the Hart Veterinary Centre for my four bunnies regularly (for annual jabs and general health check ups) as well as my two tortoises and African pygmy hedgehog. I had an emergency with two of my bunnies who were in the garden when I noticed fly strike, every bunny owners worst nightmare. I rang the vets and was thankfully able to bring them straight it. They checked them for me upon arrival and gave me the option of treatment. I left them there for 24 hours, knowing they were in the best place for care. The relief that I had spotted this horrible thing in time and the fact that the vet at Hart's (Steffi) as well as the full team were so professional and able to act quickly, I have no doubt helped save my bunnies. They returned home to me within 24 hours with some medication. I can't praise the centre enough for helping me, they are good value for money compared to my previous experience elsewhere and I would highly recommend them to anyone.
5 Stars - 27-08-2016 - Parsons Family
Harts Veterinary Centre go above and beyond the call of duty, no matter which Vet our pets have seen. Our dogs are an extension of our family and we treat them as such, so having 24 hour nursing care for them, when they are ill, is very important and the regular contact from the nurses on how they are doing, is so reassuring. We have been with the Harts for the last 11years and I would highly recommend them to everyone. Dawn Parsons
5 Stars - 25-08-2016 - Frankie
Having been around pets all my life, mainly cats, I recently had my Siamese put to sleep. Thanks to Hart Vets she had fantastic care and attention for another 2 years. My baby had the quality of life until the end thanks to Hart Vets. Having had a bad time with other Vets these people at Hart really do care and the support they give after is outstanding. These people care. Love you always Teal'c. X
4.8 Stars - 06-08-2016 - D.& J.Tudor-Hughes
We have, for many years, taken our cats, at varying stages of their lives, to Hart's Veterinary Centre and whether at Bicester or Waddesdon have always received the best of attention and advice. In other words it 'ticks all the boxes'.
1 Stars - 27-06-2016 - Mr C Syrda
I had to report Mr Hart to the RCVS due to really poor service, failure to dispense drugs required for my dog, failure to diagmose correctly and failure to provide the effects of drugs by way of side effects prior to administering the drugs. This made my dog very ill. I strongly recommend that you take a second opinion if you feel that the practice has let you down or failed to provide details of side effects of drugs prior to medication.The RCVS have the complaint registered so this complaint is genuine.
Vet ResponseMr Syrda's opinions are not shared by two independent recognised veterinary specialists in their field nor by a pharmaceutical industry expert. Mr Syrda's issue lies in the fact that his dog has a longstanding respiratory problem. He blames a recent kennel cough vaccine, requested by a referral centre prior to going there, for this condition progressing in an entirely predictable manner. We do hope that his dog is improving as she is a lovely girl.
5 Stars - 11-06-2016 - Anita
i recently had my dog put to sleep rosie was patient, caring and understanding during this difficult time, my family and i didnt feel rushed to say goodbye and was given the respect we needed. Rosie supported us over a number of weeks with our dogs problems until the end, we received Bailey back 4 days later which is a comfort.
5 Stars - 20-10-2015 - kmackie
My pets and i have been attending this surgery for many years and i have never had any complaint to make about them. Every person working at Harts always shows such love for my dogs and compassion when one unfortunately passed away in august. I regularly recommend them to anyone i come across who is in search of a fantastic surgery and will continue to do so.
5 Stars - 07-04-2015 - Esther Bannister
Being a German Shepherd Dog breeder for many years, about four years ago I was looking for a Veterinary Practice that was more compatible with my requirements. This included a genuine commitment by all their staff to offer an excellent service. The Hart Veterinary practice has never failed to meet my expectations, and this also includes the care given to my pet cats. Since becoming a client, examples of this are, the time prepared to give in explaining routine test results, and X rays when required, and their care and genuine affection for animals at all times. The absolute dedication they have shown in revival of the puppies and care of their mother during a difficult birth. Also care and understanding is always shown in difficult circumstances, such as when an oldie comes to the end of its life. All my pets are happy to go to the Hart Veterinary Centre, including Simba who is a feline blood donor, and Koda who is a canine blood donor. They love the Vets, nurses and all they meet at the practice. Koda in particular loves to visit the Vets, but adores Ian and will take himself into his appointment, with Koda always greeting Ian with a paw and a lick, and shows his appreciation after any treatment in the same way. The list of things that the Hart Veterinary Centre has done is far more extensive, and Koda's behaviour towards Ian and all the staff says it all when it comes to recommending them. Thank you.