General

The friendly team at your local Vets4Pets in Bedford are waiting to meet you!

Every Vets4Pets veterinary surgery is equipped with the latest in technology, which means we can offer your pets the personalised care they need.  At Vets4Pets our aim is to treat every pet we see like we would our own, but don’t take our word for it, come along and ask for a practice tour to see for yourself.   

Clinic reviews

1.8 Stars - 18-07-2016 - clarke

i do think that was to much she look the same has she went in it seamed you only got the hair out of her ears everybody i know cant believe i paid that much i would never bring her to you again i did think you was going to cut all her hair of.

Vet Response

Having spoken to the staff involved, I can confirm that we carried out the exact procedure you consented to in writing, which was clipping the matts and plucking the ears. You were also given an estimate and the final price was only marginally above this. A vet and a nurse spent over 30 minutes clipping your pet under sedation and looking for grass seeds. - This means over 60 minutes of grooming (2 people, >30 minutes each) and maintaining/monitoring the sedation for over 30 minutes. I am sorry that you are not satisfied with the results, but a dematt was performed by clipping the matts and brushing the rest of the coat as well as examining and plucking the ears, a full body clip had not been discussed and is different from a full body dematt. We are a veterinary practice and carry out some grooming procedures for health care reasons or if they require sedation, we are not trying to compete with grooming salons and our staff and equipment are very, very different from a grooming salon and the prices are therefore different, too. Highly qualified colleagues ensured that the risky sedation went smoothly and that Poppy recovered well. We wish you and Poppy all the best for the future.
20-07-2016

1.6 Stars - 13-05-2016 - Gemma

My cat has a thyroid condition and I was given medication to control this. When they gave me the medication they told me to keep away from children but nothing else was mentioned. About a month or so later I took my cat back for a review and when I was talking to the vet I mentioned that I was in the early stages of pregnancy at which point she said I should be wearing gloves to give the daily meds to my cat as if the meds got into my system (apparently they can sink into your skin when wet, which they regularly were as my cat spits them out) they can cause damage to the baby. I was so upset, worried and disgusted that they hadn't told me this! They claimed they had but they hadn't, so irresponsible. But I carried on with them after complaining. Every month my cat has the same expensive medication for the rest of her life and every month I ring up to order then collect them. I am currently 41 weeks pregnant and rang them today to ask for the meds and they said they cannot give them until I have brought my cat in for yet more blood tests to check how the meds are working (although you can clearly see they are as she had put weight on, no longer crys and looks well) I explained I'm about to drop and there's no way I can drive from kempston to London road with a 2 year old, drop my cat off then come and pick her up later. That and the fact I could go into labour whilst my cat is at the vet so how would I then pick her up? I have only managed to get child care for my toddler if in labour no one is free to go and pick my cat up. I explained all this and that I could bring her in next month but they point blank refused to issue her meds. So I am now going to have a very sick and misreable poorly cat until I can get her to a new vets. Disgusted is not the word they don't care about the animals or anyone's situation they are just money grabbers. The only vet I know that charge to complete an insurance claim form as well.

Vet Response

Thank you for taking the time to leave this review and we are sorry that you feel disappointed in our services. As veterinary surgeons our primary concern is the welfare of our patients and to ensure adequate control and treatment of chronic diseases we need to re-assess our patients as regular intervals. We have communicated the frequency for these follow up appointments long in advance and clearly with you to enable you to plan the appointments well in advance and at a time to suit you. We wish you all the best for the remainder of your pregnancy and a good relationship with your new veterinary practice.
19-05-2016

5 Stars - 18-03-2016 - mr simms

I HAVE BEEN GOING TO VETS4PETS BEDFORD FOR MANY YEARS ACTUALLY WHEN THE PRACTICE FIRST STARTED IN LONDON RD BEDFORD AND I WOULD NOT CONSIDER TAKING MY ANIMALS ANYWHERE ELSE UNDER ANY CIRCUMSTANCES, MAINLY OUT OF THE 3 ANIMAL AT HOME MY LITTLE DOG "MUFFIN" IS THE MAIN ONE WITH CONSTANT PROBLEMS OVER THE YEARS WITH 3 OPERATIONS ETC ETC ALL CARRIED OUT BY BEDFORD VETS4PETS, NICOLE AND WENDY AND ALL THE TEAM ARE THE MOST CARING AND THOUGHTFUL PEOPLE TO LOOK AFTER YOUR PET AND ADDRESS ANY HEALTH ISSUE NEEDS YOU HAVE REGARDING YOUR PET... BIG THANK YOU NICOLE AND WENDY AND REST OF THE TEAM AT BEDFORD VETS4PETS FOR MANY YEARS OF LOOKING AFTER MY PETS (ESPECIALLY MUFFIN).

5 Stars - 09-09-2014 - shakira

I have a dog and could be more pleased with the service vets for pets provide the staff are very friendly and always willing to help in anyway they can.

5 Stars - 28-08-2014 - sam

I have two cats and I couldn't be more pleased with the service I have received from the staff. The staff are friendly,welcoming, and helpful they are knowledgeable about products and services

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