Vets4Pets - Bitterne

Unit 1 Merry Oak House
104b Spring Road
Bitterne
Southampton
SO19 2BN

General

The friendly team at your local Vets4Pets in Bitterne are waiting to meet you!

Every Vets4Pets veterinary surgery is equipped with the latest in technology, which means we can offer your pets the personalised care they need.  At Vets4Pets our aim is to treat every pet we see like we would our own, but don’t take our word for it, come along and ask for a practice tour to see for yourself.   

 

Clinic reviews

2.6 Stars - 19-08-2016 - UNHAPPY DOG OWNERS

Please beware if you use VETS 4 PETS Merryoak branch. Keep every receipt after your visit as you may have a very nasty shock arrive on your door mat. AND it does seem on the second occasion Vets 4 PETS cannot find a transaction for our visit . Their car park is controlled by Premier Park and Vets 4 Pets pay the parking company to enforce parking restrictions . Never at any OTHER vets we have used , have we ever suffered a parking ticket . Beware as this really is treatment you would not put any animal through

Vet Response

Thank you very much for his feedback. I would like to address all the points raised. As was explained to you on the phone when you called us about this, there is no transaction for any of your pets on the day you were issued with the parking ticket, and as you cannot produce a valid receipt for the day you were issued with it, there is no proof that you came into us on the day in question. We do not pay Premier Park to manage our car par, nor is there any financial gain for us in issuing parking tickets. We are protecting our car park from constant misuse from Tesco and Subway customers to ensure that our clients have full and proper use of it when they need to come in to us, particularly when they have unwell pets. Finally, the fact that there are restrictions on our car park, bears no relevance to the treatment of animals in our care, as you stated in the last sentence of your review. Once again, thank you for taking the time to leave us feedback.
23-08-2016

1 Stars - 13-08-2016 - Sian

Vet Response

We haven't seen you or your pets since 2014, but if you do have a genuine complaint about our service, please email us: bitterne@vets4pets.com with details of your concerns and we will be happy to look into it for you.
16-08-2016

2.2 Stars - 26-04-2016 - Sedgebeer

5 Stars - 24-04-2016 - Kate

I would recommend this vet to anyone. The staff are all wonderful, they really care and their practice is really professional but still so friendly. You can be sure your pet is in safe hands.

5 Stars - 22-04-2016 - MIA

WHAT CAN ONE SAY ONLY THANKYOU FOR THE PERFECT SERVICE GIVEN AT THE BITTERNE BRANCH PROFESSIONALISM AT ITS BEST.

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