Willow Veterinary Centre2 Willen Road
At Willow we care & appreciate how important your pets are. Our aim is to make you and your pet feel relaxed and comfortable whilst we provide the highest quality veterinary care. We are an award winning team (Customer Experience award winners) with experienced veterinary surgeons and nurses. We set ourselves very high standards because we are passionate about providing the very best for you and your pet.
We call this the Willow way. For your Willow Way booklet & welcome pack, please ring or visit our website www.willowvet.co.uk.
A warm welcome awaits you.
5 Stars - 26-04-2016 - Peena
Rolo, my dad's Jack Russell, loves going to see his 'doggy doctors and doggy doctor ladies and nurses'. As soon as I tell him we're going, he gets so excited! He then seems to think he owns the place when he gets there. All the staff are so caring, compassionate, friendly and professional. They do everything possible to help with any question I have, and they have even helped find the owners of a lost dog whom I brought to them. Rolo wouldn't go anywhere else, and neither would I.
5 Stars - 12-02-2016 - Catherine & Ivan Mostyn Scott
It really says it all that we have used this practice since the late 70s. In that time they have cared for 8 cats - and us (as doting cat lovers, we too benefit from the 'priceless TLC). Whichever vet we see, we know can implicitly trust her/his advice and judgment because it is based on no other factor than the best for the cats. When we have been so pleased all round, it seems a little unfair to pick out one - but, for nearly 7 years now, Libby has been caring for our 2 21 year old boys and 9 year old girl (who loves to sit on Libby's lap while being examined). We know our lovely boys are failing, and we appreciate Libby's kindness, honesty, knowledge and patience(!). It's not just the vets, though. The reception team is unfailingly welcoming, friendly, kind and sensitive. Add to this a super-clean, pet-friendly premises and, all in all, it's a 5*+ experience. PS Our beloved boys' previous humans (who had to emigrate) have asked us to pass on their thanks to this "very special" practice because they too appreciate the excellent care the cats receive.
5 Stars - 31-12-2015 - Angela
Excellence. Their customer care, understanding, politeness, friendliness, patients and knowledge is something I have not seen for some years now. All the staff are helpful, approachable and informative. The practice keep you updated on how your pet is doing and this puts your mind at rest and reassures you that your pet is in safe hands. They really do care. Our kittens were happy and playful on drop off and pick up. Such a relief. Thank you all and may I take this opportunity to wish you a Happy New Year!
5 Stars - 21-12-2015 - Clare
We've been bringing our pets & using this practice for all our animal needs for three human generations, they're brilliant at their job & the best with all animals, so warm & caring, you really are guaranteed the very best of care for you & your animal. Wouldn't consider anywhere else.
5 Stars - 26-11-2015 - Glenda Hallaron
My tortoiseshell cat Roxy was always terrified of our previous vet and his answer to that was to be even rougher with her because she tried his patience. When I moved house I was dreading taking her to a new vet. At Willow they allowed her to have a little wander about, were calm and patient with her and as a result she is much calmer about visits and behaves herself instead of having hysterics. I could have cried with relief after our first visit and it doesn't matter who she sees, they are all great with her. Cannot recommend this practice enough.