Willows Vet Group - Bridgefoot Veterinary Centre

216 Knutsford Road
Latchford
Warrington
WA4 1AU

General

We are a small centre offering a warm and personal service in a professional, caring and compassionate atmosphere for clients and their pets.

We are an RCVS Accredited Small Animal Practice with operating facilities for soft tissue surgery, in house laboratory and blood testing. All consultations are by appointment.

We are part of Willows Veterinary Group - an independent group of veterinary surgeries across Cheshire, providing 24 hour care and an Emergency Vets service.

Clinic reviews

1 Stars - 01-05-2016 - sue

I wouldn't even give these pathetic vets a 1 rating, our beloved cross lab Bobby has just passed away. These incompetent vets sent us home a week ago with tablets for an ear infection, clearly the wrong diagnosis! We are absolutely gutted. Rip my gorgeous faithful friend xx

Vet Response

Our sympathies go out to the Bobby's owners, the passing of any pet is a very sad time. We do, however, disagree with the owner saying that we gave a wrong diagnosis. The initial appointment was made by Bobby's owner because he had a visible skin problem and an ear infection. These conditions, were examined by a Veterinary Surgeon at Beech House Veterinary Centre. Bobby did not present with any other symptoms or clinical signs. He was prescribed antibiotics and steroids. Bobby was then seen at Orford Lane Veterinary Surgery four days later and both the skin problem and ear infection had improved significantly. Fleas were noticed on examination and the owner purchased parasite treatment. It was planned to see Bobby back 2 weeks later to ensure he was continuing to improve. The fact that Bobby passed away a week later is unlikely to be related to the problems that he presented with but without a post mortem done at the time the cause of Bobby's passing cannot be determined. Once again, our sympathies go out to his owners.
13-05-2016

5 Stars - 22-03-2016 - Stephen Roby

We always get Excellent Five Star Service When we take our dog to this vet surgery, the receptionists are so nice and friendly and so very helpful I would reccommend this surgery to anyone who wants the very best in veterinary care and service as this surgery is the best the vets themselves are absolutely one in a million.

5 Stars - 05-02-2016 - Claire p

I take my dog to bridgefoot for many years. They have always been compassionate and caring. The staff are so nice. The receptionists especially make you feel welcome and always take time to explain things to me. If ever Charlie is unwell I know he will be in the best hands. He has always received the best treatment and just recently I had some blood tests done which I was worried about the results. I had the vet ring me within the hour to let me know he was OK and given medication for him. He is now 100% better and I wanted to say s big thank you to Emma and Melanie for helping me with his insurance. Thank you bridgefoot for all you have done over the years.

5 Stars - 02-02-2016 - tom_hamnett

have been going here for 2 years since getting my cat, had him chipped, neutered, all his jabs done here, fantastic service every time. Mel always puts a smile on my face!

5 Stars - 02-03-2015 - vicky

This practice is the best the staff are very professional and so friendly the nurses know our rabbit floppy and our dog onzlo very well both my pets love coming here. After any dog has an operation they don't like to go back to the vets, but not onzlo he gets so excited when we pull up the staff are great I would highly recommend this vets to anyone. We even take our rabbit floppy to vets to have his nails cut because we feel so at ease with them and love that we get texts and letters through the post to remind us about there boosters when there due and we also get texts to tell us when onzlos worming and flea is due.

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