YourVets Dagenham1-7 Whalebone Lane South
- Great value vaccinations and neutering
- Affordable 24 hour emergency service
- Open: Mon-Fri: 8am-8pm, Sat: 9am-4pm, Sun: 10am-2pm
- Car parking
- Highly trained and caring staff
- Permanently low prices
5 Stars - 24-06-2016 - michael
Just a very good vets that looked after our dog from start to finish, will definitely be my vets from now on. From my wife and i, i just want to say a massive thank you to every one involed.
1.6 Stars - 22-04-2016 - gillian baker
Yet again I have been let down by YourVets Dagenham when ordering my cats (kevin) prescription food. As I am going away shortly this has caused me a big problem but Goddards have thankfully saved the day, they had some in stock. When I rang YourVets to see if it had arrived I was told it hadnt turned up with the other orders and that I could get it on line or ring around other vets to see if they had it in stock! I think YourVets service is disgusting, if it were one of my customers I would have willingly done that for them before letting them down. YourVets are continually changing suppliers with no thought for the animals or their owners, it is all about the best deal for them. If YourVets start a pet on prescription food they should make sure they keep that supplier so it is always available. If this is the sort of service YourVets give for something as simple as food it does not inspire confidence for treatment!
Vet ResponseWe are sorry that you felt unsatisfied with our service on this occasion, we do usually advise clients to give us 48 hours notice for repeat prescriptions and food orders, especially if their pets are about to run out of their usual food as there can sometimes be delivery delays. Since our transition to over to our preferred brand of Royal Canin Food last year we now only order Hills food as and when ordered by the client to the clinic, unfortunately we cannot keep all other brands of food in storage at the clinic due to shelf life. On this occasion your order coincided with a weekend making faster delivery impossible. We hope that the issue was resolved and that Kevin managed to find his preferred food.
5 Stars - 13-04-2016 - Sharon
This vets is the best , me and my husband had to have our cavalier spaniel Minnie put down last August due to a large tuma , my hubby had the task of taking her , I just couldn't do it
5 Stars - 24-01-2016 - GARY?TRINA FIELD
recently one of our dogs ate tinsel 2m long .He was sick part of it came up but over a metre did not ,after talking to your vets staff we followed there instructions but to no avail he had a x-ray and found it stuck in his stomach ,so he needed surgery to remove very efficient staff arrange the opp for us at Rayleigh the same day we are very grateful to all the staff our dog was saved THANK YOU ALL
5 Stars - 31-07-2015 - Glynis
All three of my cats visit Yourvets. Tiddles was attacked by a dog two years ago, she was cared for by two vets whose treatment of her was outstanding and I believe she would not be here today if it wasn't for their (and my) commitment in getting her well. Unfortunately my poor Charlie died recently of chronic kidney disease, the vets at both Dagenham and Rayleigh did all they could for him but sadly it was not meant to be. Lucy is now undergoing tests and may have some kidney disease too, I have every confidence in leaving her in the safe hands of the vets and the staff knowing full well that she we be well looked after while she is being treated and that I will receive the best possible advice for any future treatment she may need. I can't praise or recommend this practice enough, the vets, nurses and all the staff go out of their way to give an excellent service to both the animals and their parents