YourVets Nuneaton178 Camp Hill Road
- Great value vaccinations and neutering
- Affordable 24 hour emergency service
- Open: Mon-Fri: 9am-6pm, Sat: 9am-4pm
- Car parking
- Highly trained and caring staff
- Permanently low prices
5 Stars - 21-10-2016 - peter and Ray
I came to you as my cat was a little poorly and after tests showed signs of body deteriorating I decided it was better for Jeff if we said goodbye. It was one of the most hardest decitions i have ever had to make.....but knew it was right for him. The vet was wonderful in how she spoke and explained everything....of corse buy this time i was probably a bit of a mess....but not once did i feel uncomfartable around her and the assistant....after Jeff left us for the Rainbow Bridge....i was asked if i would like to leave the back way....how thoughtful as i wad a mess. But i think what touched my heart most was a beautifull sympathy card sent to me from Your vets......nice touch and grategully revieved Keep up the good work. I have 2 kittens i have rescued so no doubt be seeing more of you in the future Jo x
5 Stars - 14-09-2016 - Robin
I visited your vets in Nuneaton on 14/09 2016 at 915 am I have to say that I'm very pleased with the service that I and my beagle Dexter received the people that work there are great thay treat you and your pet with the most respect the prices are the best thay listen to you questions and deal with any queries that you have I all ways tell people I know to take there pets to your vets to get the top service I don't know why people complain about your vets as thay seem to be the best around and the service is fantastic Keep up the good work
3.2 Stars - 21-08-2016 - Catherin
5 Stars - 14-08-2016 - Taylajames
The staff here are always lovely, friendly, welcoming and happy to help. They have always done the best for my pup pearl and as she is an unusual case done their best to get all the information and help they can. Always love to see pearl and make her feel welcome and loved by all the staff. Love going here and would definitely recommend going here. Thank you for you patients and help with pearl could never thank you enough. Also had an amazing day today and their 1st birthday. Was lovely had a really good time.
1.6 Stars - 22-07-2016 - Tracey
A couple of days ago I tried to ring yourvets NUNEATON, so I could make an appointment to put my beautiful dog to rest! I myself spent 25 mins just trying to make the hardest call if our life's. My husband then tried for a further 20 mins, with both time no answer??? I'm so angry to think that NO one is manning the phones! Do you realise how hard these calls are?? We ended up ringing Coventry yourvets AGAIN!! which thank god answered and we made an appointment. Although the NUNEATON are a disgrace, Coventry were fantastic, very respectable in every way. Thank you Marcin for your professionalism and respect, you were a true professional and help my husband and our family through a really difficult time. All my dogs are with Nuneaton but I will never bring them to you again, you have lost our trust. All we expected was a you to answer the phone, not much really!!
Vet ResponseWe are very sorry to hear of your negative experience with us, we would like to look into your complaint further and investigate why this problem occurred. If you would like us to take your complaint further we would really appreciate an email to Nuneaton@yourvets.co.uk with some details of the date and time you tried to call. Again we are very sorry to hear that on this occasion you felt we did not meet the level of service we strive to give all clients and will look into this further, Kind regards, Claire Donaldson Practice Manager, YourVets Nuneaton.
5 Stars - 25-04-2016 - Kate
Just like to say,how well lilly has been treated today.Mirco chipped,Vaccine,bug box. The staff have been amazing and Informative. Very caring and patient with lilly who can Be rather a handful at times. Well-done and Thank you. PS Thank you Claire for ringing last week to rectify the problem with the last visit.
1 Stars - 23-04-2016 - Monche
I can't believe ..... 18 hrs waiting and finally just hear how much more we must to pay.
Vet ResponseDear Monche, I'm very sorry to hear of the delay Buster experienced. I am aware that the Senior Veterinary Surgeon has already spoken to you last week regarding this delay, if you would like to discuss this further, please do not hesitate to contact me at the surgery on 02476386855 or email Nuneaton@yourvets.co.uk. Kind Regards
5 Stars - 15-04-2016 - Carole J
Since moving to Nuneaton in 1997, we have had 8 dogs and they have all been treated at your vets, from puppy pack to end of life. In all cases, the staff have been totally professional, friendly and where necessary compassionate. One of our current dogs recently needed an operation which was costly but after comparing the price with other practices was actually very competitive. The process was explained to us very clearly as was the amount of after care he would require. I would have no doubts whatsoever in recommending their service.
5 Stars - 28-03-2016 - Meg
Fab advice and always 5 star service! I always deal with Lucy who is so kind and has buckets of patience with my nervous rescue whippet. Would highly recommend them.
2.2 Stars - 24-02-2016 - harrym
My dog was prescribed ISATHAL for his eye at a cost of 13.42 you can buy the same stuff at 6.92 I will not be using this vet again
Vet ResponseDear Harry, Unfortunately the eye medication for your dog, Isathal, is a "Prescription Only Medication". This means it can only be prescribed by a Veterinary Surgeon. The amount of £13.42 also includes the cost of the prescribed fee. We can write written prescriptions for owners, however the cost of a separate written prescription is £9.50. With this in mind, if you were to purchase a written prescription and then buy the medication somewhere else, this would work out a bit more expensive for you. I hope this puts your mind at rest that you have not been overcharged. Please do not hesitate to contact me should you have any more queries on 02476386855. Kind regards